Delivery Radius
& Options
We deliver locally within our seasonal schedule. See where we deliver, pickup options, and what to expect on delivery day.
Our delivery model is designed to support freshness, care, and realistic rhythms of a working flower farm and studio. We prioritize quality over distance and transparency over guesswork.
Local Delivery Coverage
We offer local delivery throughout the Greater Richmond region, within approximately 8 miles of ZIP code 23224.
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Core delivery areas typically include:
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Richmond (Southside, Downtown, Northside)
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Manchester
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Forest Hill
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Stratford Hills
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Swansboro
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Byrd Park area
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Portions of Henrico and Chesterfield within range
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If your address falls just outside this radius, you are welcome to reach out. In some cases, we can accommodate with adjusted fees or suggest studio pickup instead.
Delivery availability may shift slightly with the seasons, weather, and overall volume.
Delivery Schedule
We deliver on set days and windows rather than on demand.
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What to expect:
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Delivery days are announced in advance with each offering
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Typical delivery windows fall between 9:00 AM and 4:00 PM
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You will receive confirmation when your order is scheduled for delivery
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We are unable to guarantee exact delivery times
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This structure allows us to plan efficient routes and ensure flowers spend as little time in transit as possible.
Delivery Fees
Delivery fees are based on distance, time, and labor required.
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Standard Local Delivery:
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Flat-rate local delivery fee applied at checkout
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Covers hand delivery within our core radius
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Special Event Delivery:
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Weddings, installations, and large-scale events are quoted individually
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Fees reflect setup time, staffing, timing requirements, and scope
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All delivery fees are non-refundable once service has been scheduled.
Pickup Information
Studio pickup is a simple and reliable option, especially for flexible schedules.
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Pickup details:
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Pickup location: True Grit Farm & Flower studio (address shared after order confirmation)
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Pickup windows are scheduled in advance
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Orders must be collected during the assigned window
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Please bring a clean vehicle space and plan for temperature control when transporting flowers.
On Delivery Day
To help ensure a smooth handoff:
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Someone should be available to receive the flowers when possible
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If no one is available, we will leave flowers in a safe location at our discretion
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Once delivered or picked up, flowers become the responsibility of the recipient
We take care in every step up to the moment your flowers are placed in your hands.
Questions about delivery or pickup? We encourage you to contact us before placing your order so we can help you choose the best option.